Operations

Blog Product

This is electricity. There was a before and there’s an after.

After the spurt in cloud-driven SaaS from 2015, the software industry is undergoing another seismic shift with the capabilities of Generative AI (GenAI), fueled by billions of dollars invested in creating Large Language Models (LLMs). While companies like OpenAI building the infrastructure layer made AI the buzz this year, vast opportunities for innovators of all […]

Malavika Velayanikal
Blog Operations

Reframing Governance As A Lever for Startup Growth and Value Creation

In the fast-paced ever-changing world of startups, it is tempting to see corporate governance as a “necessary evil” – an overhead which impedes progress – but the truth of the matter is that good governance can be a powerful lever for value creation.

Manav Garg
Blog Management

Starting up again, to make customer success easy!

I still remember the day when we got our 1st customer in my last startup. It was a lovely rainy day in November 2013 and it came with a terrific feeling – it felt absolutely amazing; almost akin to the 1st kiss. And after 2 years of honeymoon – they churned. I felt crushed, hollowed, […]

Manasij Ganguli
Blog Leadership

How to not run out of money and other insights from my founding journey

All businesses are people businesses. With the right team, founders can cruise towards North Stars and tide over cash crunches. At CloudCherry before, and now at Uniphore, I have seen that encouraging teams to play together helps the company stay together. I have always been a big believer in small stories. That is how I […]

Vinod Muthukrishnan
Blog Growth

Unbox Delight – An Insider for SaaS Startups from Leading Silicon Valley CIOs

SaaSBoomi Caravan kicked off this week, starting with a CIO Panel discussion on September 20th with leading SaaS CIOs from the valley. Carter Busse from Workato, Eric Tan from Coupa, Klarissa Marenitch from Hippo Insurance, and Prasad Ramakrishnan from Freshworks offered an insider perspective on their experiences of buying and using SaaS products, plus some […]

Rahul Arora
Blog Growth

Tryst with a Digital Destiny – India as the SaaS Operating System of the World

A trillion-dollar manifesto reframing the SaaS opportunity for India As India celebrates 75 years of independence, it offers us an opportune milestone to introspect and reflect on the India SaaS journey so far and to contemplate our future. Over the last decade, the rise of SaaS has been both dramatic as well as transformational. Almost […]

Manav Garg
Blog Operations

Demystifying RevOps, the Siva Rajamani way

Numbers in their absolute form are just meaningless digits. But, when sliced and diced with context, they can tell stories of growth, slowdown, success, misfires, efficiencies, challenges, and whatnot. Coming from a consulting background, Siva Rajamani is someone who has lived most of his career with numbers. He is currently the Co-founder and CEO of […]

Ganesh Narayan
Blog Chapters - Chennai

Aiming for Coimbatore to be one of the SaaS hubs in the country

My career as an IT consultant began in London in 2000 right at the height of the dot.com bubble, when I was 22 years old and fresh out of university.  For most of us, our first job determines our career trajectory, luckily for me, I ended up in the right place at the right time. […]

Saravana Kumar
Blog Management

ESOPs vs SARs

Employee Stock Option Plans or ESOPs as they’re more commonly known, are employee benefit plans which offer employees a stake in the entity. These plans are just options that could be purchased by the employees at a specified price before a deadline. There are defined rules and regulations laid out in the law that employers […]

Shivani Venkat
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