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Caravan 2024 Agenda
Back to event overview
Day 01
25 Sep 2024
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08:00 am – 9:00 am
Rajendra Hall
Scaling Enterprise Customer Success & Expanding Customers Beyond $500k in ACV: LogiNext & Amagi Stories ๐ข
08:00 am – 9:00 am
Rajendra Hall
Scale Pass Holders Only
AI Track
Invite only
Speaker(s)
Aakriti Bhargava
Co-Founder, Wizikey
Ashwini Asokan
CEO & Founder, Vue.ai – Mad Street Den brands
Sangeeta Bavi
Executive Director, Digital Natives, Microsoft
Moderated by
Aastha Sharma
Founder & Director, Veris
How LogiNext built a high NRR CS function, moving from reactive to proactive customer success
Deep dive into a key account that LogiNext scaled with land and expand strategy
How Amagi built a balanced global customer success organization, and achieved high NPS
Customer retention cheat sheet and challenges
08:00 am – 9:00 am
Rajendra Hall
Scaling Enterprise Customer Success & Expanding Customers Beyond $500k in ACV: LogiNext & Amagi Stories ๐ข
08:00 am – 9:00 am
Rajendra Hall
Scale Pass Holders Only
AI Track
Invite only
Speaker(s)
Aakriti Bhargava
Co-Founder, Wizikey
How LogiNext built a high NRR CS function, moving from reactive to proactive customer success
Deep dive into a key account that LogiNext scaled with land and expand strategy
How Amagi built a balanced global customer success organization, and achieved high NPS
Customer retention cheat sheet and challenges
08:00 am – 9:00 am
Rajendra Hall
Decoding India’s Journey from AI Innovation to Nationwide Adoption ๐ฎ๐ณ
08:00 am – 9:00 am
Rajendra Hall
Day 02
26 Sep 2024
Expand All
Collapse All
08:00 am – 9:00 am
Rajendra Hall
Scaling Enterprise Customer Success & Expanding Customers Beyond $500k in ACV: LogiNext & Amagi Stories ๐ข
08:00 am – 9:00 am
Rajendra Hall
08:00 am – 9:00 am
Rajendra Hall
Decoding India’s Journey from AI Innovation to Nationwide Adoption ๐ฎ๐ณ
08:00 am – 9:00 am
Rajendra Hall
How LogiNext built a high NRR CS function, moving from reactive to proactive customer success
Deep dive into a key account that LogiNext scaled with land and expand strategy
How Amagi built a balanced global customer success organization, and achieved high NPS
Customer retention cheat sheet and challenges